UT Health East Texas EMS to Provide Emergency Medical Services for City of Frankston
Frankston, Texas (October 30, 2026) — UT Health East Texas EMS is proud to announce an agreement with the city of Frankston to provide emergency medical services for the community, expanding the organization’s commitment to delivering high-quality, timely and compassionate prehospital care throughout East Texas.
Beginning Sunday, Nov. 1, UT Health East Texas EMS will assume responsibility for 911 emergency ambulance services within the city of Frankston. The transition will ensure residents and visitors continue to have access to advanced emergency medical care delivered by highly trained EMTs and paramedics.
“UT Health East Texas EMS is honored to partner with the city of Frankston and serve this community,” said John Smith, CEO of UT Health East Texas EMS. “Our mission is to provide exceptional patient care while being a trusted partner to the communities we serve. We look forward to building strong relationships with Frankston residents, city leadership and our fellow public safety agencies.”
UT Health East Texas EMS brings decades of experience providing emergency medical response, interfacility transport, critical care transport and community healthcare services across East Texas. The organization is committed to maintaining rapid emergency response capabilities and collaborating with local law enforcement, fire departments, surrounding EMS providers and community leaders to provide the highest level of care.
UT Health East Texas EMS has worked closely with city and county officials to coordinate the transition and ensure there is no interruption in emergency response services.
EMS membership available to Frankston residents
Frankston residents also will be eligible to enroll in the UT Health East Texas EMS membership program. The program helps protect members from out-of-pocket expenses by prepaying the portion of eligible ambulance transport charges not covered by insurance or Medicare.
For more information about the UT Health East Texas EMS membership program or to enroll, call 1-800-642-JOIN (5646). Customer service representatives are available Monday through Friday from 8 a.m.-5 p.m.
About UT Health East Texas
UT Health East Texas provides care to thousands of patients each year through an extensive regional network that includes 9 hospitals, more than 90 clinics, the Olympic Plaza Tower, 13 regional rehabilitation facilities, two freestanding emergency centers, regional home health services, an EMS fleet of more than 65 ambulances and four helicopters, and a network of eight comprehensive trauma care centers, including the region’s only Level 1 trauma facility.
As a partner with The University of Texas System, UT Health East Texas is uniquely positioned to provide patients with access to leading-edge research and clinical therapies while training and educating the next generation of physicians and other health professionals. The nationally recognized UT System also includes The University of Texas MD Anderson Cancer Center in Houston, The University of Texas Southwestern Medical Center in Dallas, as well as three other major university medical centers located throughout the state.
