Before Storm Season: How to Avoid Fraudulent Contractors

Storm season is right around the corner, and East Texans know all too well how quickly severe weather can strike. In 2025, our region experienced multiple rounds of strong storms, including confirmed tornadoes, damaging winds, and widespread hail which left homes, businesses, and vehicles damaged across several counties. These events were a reminder that preparing before storms hit is just as important as knowing what to do after.

Unfortunately, severe weather doesn’t just attract cleanup crews; it also attracts fraudulent contractors looking to take advantage of homeowners during stressful situations. Taking a few proactive steps now can help protect you from becoming a victim later.

“High winds, hail, and tornadoes are part of living in East Texas,” said Mechele Agbayani Mills, President & CEO of BBB Serving Central East Texas. “Preparing ahead of storm season helps consumers avoid being pressured into poor decisions when emotions are high and repairs feel urgent.”

Know the Red Flags Before You Need Repairs

After major storms, so-called “storm chasers” often travel from area to area, knocking on doors and offering quick, low-cost repairs. While many contractors are reputable, consumers should be cautious of anyone who:

• Shows up unannounced after a storm
• Pressures you to sign a contract immediately
• Requests large upfront payments or cash only
• Claims they can waive your insurance deductible
• Lacks a permanent local address or proper credentials

How to Protect Yourself Before Storm Season
BBB recommends the following steps to help homeowners avoid fraudulent contractors:

Understand Your Insurance Coverage. Review your policy now so you know what is covered and what documentation is required. If temporary repairs are necessary after a storm, save all receipts and photos.

Don’t Let Urgency Drive Decisions. Storm damage can be overwhelming, but don’t let fear or frustration rush you into a long-term commitment. Be proactive in choosing a contractor rather than reacting to unsolicited offers.

Shop Around. Get at least three written estimates based on the same materials and scope of work. Check references which are at least one year old and verify licensing and insurance with local authorities when applicable.

Be Wary of Door-to-Door Sales
Contractors who claim to have “leftover materials from a nearby job” or who cannot provide a local business address should raise concerns. Check whether your community requires solicitation permits.

Always Use a Written Contract
Never agree to work without a written contract. It should include the contractor’s name, address, phone number, license number if required, scope of work, materials, timeline, and total cost. Never sign a blank or incomplete contract, and keep a copy for your records.

If It Sounds Too Good to Be True, It Probably Is
Unusually low estimates can be a warning sign. Some fly-by-night contractors submit low bids, then cut corners, add hidden fees, or disappear altogether once payment is made.

Avoid Paying in Full Up Front
BBB recommends never paying the full amount before work begins. A good rule of thumb is the “rule of thirds”:

• One-third as a deposit
• One-third when the job is halfway complete
• Final payment only after the work is finished to your satisfaction

Hire Local Whenever Possible
Local businesses are more likely to stand behind their work and return if issues arise. Out-of-area contractors may be difficult to locate once they leave town.

Prepare Now for Peace of Mind Later
Storms may be unpredictable, but protecting yourself from fraud doesn’t have to be. By researching contractors, understanding common scams, and planning ahead, you’ll be in a much stronger position if damage occurs.

Remember, great businesses are out there. Always look for the BBB seal; it’s the Sign of a Better BusinessSM. Start with companies you can trust by going to bbb.org. To report fraudulent activity or unscrupulous business practices, please call BBB at (903)581-5704 or use BBB Scam Tracker.

About BBB: BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit bbb.org for more information. BBB offices can be found across the United States, Canada and Mexico, including BBB Serving Central East Texas, which was founded in 1985 and serves 19 counties.