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Op-Ed: Tips for Purchasing a New Vehicle

If you’re shopping for a new vehicle this fall, you’re in good company. In October, New Car Dealers and Used Car Dealers both rank among the top 10 most-searched industries on BBB.org in East Texas. That tells us plenty of East Texans are doing their homework before they buy, which is exactly the right instinct.

“A new vehicle is one of the biggest investments most families make,” said Mechele Mills, President and CEO of BBB Serving Central East Texas. “Research the dealership as carefully as the car, and read every line before you sign. A few hours of homework can save you thousands.”

Step 1: Plan Your Budget

Set a realistic budget based on the total cost of ownership, not just the sticker price. Include sales tax, title and registration fees, insurance, and interest on any loan. If you plan to finance, getting pre-approved by your bank or credit union shows you what you can afford and gives you a stronger position at the dealership. Negotiate on the “out-the-door” price rather than the monthly payment; a lower payment stretched over a longer loan can cost you thousands more over time.

Step 2: Research the Vehicle

Knowledge is power when it comes to car buying. Use trusted resources like Kelley Blue Book and Edmunds to compare prices, fuel efficiency, and resale values, and check safety ratings at NHTSA.gov. While you’re there, look up recalls and Technical Service Bulletins (TSBs) for the make and model you’re considering. TSBs are notices manufacturers send to dealers about known issues and recommended repairs, so they offer a useful preview of common problems.

Step 3: Research the Dealership
The dealer matters as much as the car. Before you visit, check the dealership’s BBB Business Profile on BBB.org to see its rating, complaint history, and how it responded to customer concerns. Get written price quotes from more than one dealer; a little competition often works in your favor.

Ste 4. Explore Additional Financing Options

Whether you finance through the dealership, bank, or credit union, compare the interest rate, loan length, monthly payment, and total cost of each offer. Before you drive off the lot, confirm that your financing is final. In some “spot delivery” deals, the dealer calls days later to say the financing fell through and asks the buyer to sign a new contract at a higher rate. Get final approval in writing.

Step 5: Test Drive and Inspect Carefully

It’s easy to get caught up in the excitement of purchasing a new vehicle, but take your time. Beyond comfort, pay attention to handling, visibility, braking, and road noise in different driving conditions, including the highway. If the vehicle has driver-assist or technology features you care about, make sure they work the way you expect. Even a brand-new car deserves a careful walk-around for dings or scratches before you sign.

Step 6: Review the Warranty and Maintenance Terms

Before finalizing a purchase, fully understand the vehicle’s warranty, including what it covers and for how long. Many warranties vary in terms of mileage and coverage, so knowing these details can prevent costly repairs down the road. Consider if extended warranties or maintenance plans are worthwhile based on your driving habits and how long you plan to keep the car.

Step 7: Double-Check the Contract

Review the contract line by line before signing. Make sure the price, trade-in value, fees, add-ons, and financing terms match what you agreed to. Never sign a contract with blank spaces, and ask for copies of everything you sign. If something doesn’t look right, ask questions and request corrections before you commit.

Takee control of the car-buying process and drive away feeling secure in your decision. For more tips, visit the BBB’s Guide to Buying a New Car.

For more tips on buying or selling a car go to bbb.org. To find a trustworthy dealership near you, go to

New Car Dealers Near Me | BBB: Start with Trust®

Report bad business behavior to BBB.org/ScamTracker to alert others and help people learn the signs of a scam.

About BBB: BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit bbb.org for more information. BBB Serving Central East Texas was founded in 1985 and serves 19 counties.

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