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ETCOG Funds Smart911 Emergency Mass Notification System for East Texas Inbox
ETCOG Funds Smart911 Emergency Mass Notification System for East Texas
East Texas, November 29, 2023: ETCOG is proud to announce its Executive Committee approved the renewal of purchasing the Smart911 mass notification system as a part of its public safety program for the thirteenth consecutive year. This system allows ETCOG to partner with East Texas’ city and county emergency management coordinators to send messages quickly notifying citizens about emergencies such as:

  • Tornadoes and storm events
  • Drinking water contamination
  • Utility outages
  • Evacuation notices and routes
  • Missing persons
  • Fires or floods
  • Bomb threats
  • Hostage or active shooter situations
  • Chemical spills or gas leaks
  • Other emergency incidents where rapid and accurate notification is essential

ETCOG renewed its contract with Rave Mobile Safety to provide the Smart911 mass notification system services. Rave Mobile Safety offers unlimited minutes/texting, unlimited system users, and a new Weather Warning service that instantly and automatically alerts recipients based on weather in the area, including type of weather, location, and severity. It also allows the user to provide over 50 different language translations when deploying a notification and use this across several social media platforms.

“We are excited to continue our service with Rave Mobile Safety to offer Smart911 Alerts,” said ETCOG’s Public Safety Director, Stephanie Heffner. “The capacity to have unlimited minutes and users opens up the opportunity to partner with more jurisdictions in the region that may have not participated before. Also, we know many of our jurisdictions used to pay for weather warning services out of pocket, so we are happy to offer a cost-saving opportunity with this vendor.”

The system has been contracted for Anderson, Camp, Cherokee, Gregg, Harrison, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties, as well as Athens, Jacksonville, Marshall, Tyler, Wills Point, Rusk, Hideaway, and Longview cities. The new service agreement for FY 24 totaled $80,000, which ETCOG will fund through a Homeland Security grant.

The new service agreement for FY 24 totaled $80,000, which ETCOG will fund through a Homeland Security grant.

To sign up for Smart911 Alerts, visit

About the Public Safety Program

Working in partnership with state and local officials, ETCOG has been tapped as the primary planning and coordinating entity for Emergency 9-1-1 Communications in East Texas. ETCOG, through its Public Safety program, works with the State to have fully deployed, advanced 9-1-1 services for wireless callers and help plan for Next Generation 9-1-1. The program also supports first responders and plan regionally for disasters by partnering with the Texas Office of the Governor to coordinate Criminal Justice and Homeland Security Planning. The Public Safety program encompasses three program areas: 9-1-1 Emergency Services, Criminal Justice, and Homeland Security.


The East Texas Council of Governments (ETCOG) is a voluntary association of counties, cities, school districts and special districts within the fourteen-county East Texas region. ETCOG assists local governments in planning for common needs, cooperating for mutual benefit and coordinating for sound regional development. Established in 1970, ETCOG, either directly, or through its contractors, provides programs and services for East Texas seniors, employers, and job seekers. ETCOG and its contractors also build the 9-1-1 emergency call delivery system, provide peace officer training and homeland security planning services; and deliver rural transportation services, business finance programs, and environmental grant funding for the region.

East Texas Council of Governments | (903) 218-6400 |
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