Received a text alert about your power? Take these steps now.

By Editor | June 21, 2023 |

We’re hearing reports that some customers are receiving text alerts of restored power, when it is not. If you get a text alert that your power is back on, but you’re still without power, report your outage by replying to the text message you receive, or you can visit SWEPCO.com as well as report through the SWEPCO mobile app.

If you’re not at home, we recommend asking a friend or neighbor to check on your power before returning to your residence.

We know customers are seeking information, and we are doing everything we can to offer assurance that power will be restored safely and reliably. Teams will provide additional details including updates to restoration areas and times as crews continue working to restore power.

We know this is a frustrating time, and we appreciate your continued patience.