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TYLER (May 24, 2023) – For the third year, HealthFirst TPA was named to Modern Healthcare’s list of 150 healthcare companies and providers recognized as Best Places to Work in Healthcare.


“The quality of the culture at HealthFirst is outstanding, and it’s emblematic of our entire health system’s culture of caring for people and providing great service,” said Donald Baker, market president of UT Health East Texas. “The HealthFirst team gets great energy from the positive impact they make daily improving the health and experience of plan members, as well as lowering healthcare cost for their clients.”


A division of UT Health East Texas, HealthFirst TPA joins six other entities affiliated with Ardent Health Services, the organization’s parent company based in Nashville, Tennessee, recognized on the list.


“Where you choose to work matters and impacts the quality of your life,” shares Ardent President and CEO Marty Bonick. “Creating and maintaining a workplace of belonging that fosters caring for one another and the people we serve is critically important. I applaud our leadership and team members for their intentional efforts to nurture a strong workplace culture while navigating the challenges facing our industry today.”


Modern Healthcare assesses company culture through a confidential employee survey and in-depth questionnaire assessing overall satisfaction, work-life balance, communication, policies and practices, and the work environment.


“We’re thrilled at this honor because it recognizes what we work on every day – building a culture where every employee feels empowered, valued and ready to make a difference for every client,” said Cindy Klein, chief operating officer for HealthFirst.


About UT Health East Texas

UT Health East Texas provides care to thousands of patients each year through an extensive regional network that includes 10 hospitals, more than 50 clinics, the Olympic Plaza Tower, 13 regional rehabilitation facilities, two freestanding emergency centers, regional home health services covering 41 counties, an EMS fleet of more than 50 ambulances and four helicopters, and a comprehensive seven-trauma center care network, including the region’s only Level 1 trauma facility.


As a partner with The University of Texas System, UT Health East Texas is uniquely positioned to provide patients with access to leading-edge research and clinical therapies while training and educating the next generation of physicians and other health professionals. The nationally recognized UT System also includes The University of Texas MD Anderson Cancer Center in Houston, The University of Texas Southwestern Medical Center in Dallas, as well as three other major university medical centers located throughout the state.


About Ardent Health Services

Ardent Health Services is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent owns and operates 30 hospitals and 200+ sites of care with more than 1,400 aligned providers in six states. Learn more at


Allison Pollan
UT Health East Texas

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