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HealthFirst named one of Modern Healthcare’s Best Places to Work in Healthcare

Tyler, Texas (May 20, 2022) — HealthFirst TPA, a division of UT Health East Texas, has been recognized among the nation’s Best Places to Work in Healthcare by Modern Healthcare magazine.

The annual recognition program honors 150 companies throughout the healthcare industry that “empower employees to provide patients and customers with the best possible care, products and services.” Modern Healthcare will announce the rankings at their annual gala in Nashville, Tennessee, on Sept. 29. HealthFirst also was named to the list in 2019.

“The quality of the culture at HealthFirst is phenomenal,” said Donald Baker, market president of UT Health East Texas. “The HealthFirst team gets great energy from the positive impact they make daily on improving the health and experience of plan members, as well as lowering healthcare cost for their clients.”

Since 1983, HealthFirst, a third-party administrator (TPA), has created customized, self-funded healthcare benefit plans based on the needs of employers. Based in Tyler, the company continues to expand by providing personalized service, high-tech population health analytics, medical management services and creative solutions for clients and members.

“We’re thrilled at this honor because it recognizes what we work on every day – building a culture where every employee feels empowered, valued and ready to make a difference for every client,” said Cindy Klein, chief operating officer for HealthFirst.

Modern Healthcare’s rankings are based on interviews with leadership and physicians, and a confidential employee survey that assesses satisfaction, work‐life balance, communication, policies and practices, work environment and culture.

To learn more about HealthFirst, visit

About UT Health East Texas

UT Health East Texas provides care to thousands of patients each year through an extensive regional network that includes 10 hospitals, more than 50 clinics, the Olympic Plaza Tower, 13 regional rehabilitation facilities, two freestanding emergency centers, regional home health services covering 41 counties, an EMS fleet of more than 50 ambulances and four helicopters, and a comprehensive seven-trauma center care network, including the region’s only Level 1 trauma facility.

As a partner with The University of Texas System, UT Health East Texas is uniquely positioned to provide patients with access to leading-edge research and clinical therapies while training and educating the next generation of physicians and other health professionals. The nationally recognized UT System also includes The University of Texas MD Anderson Cancer Center in Houston, The University of Texas Southwestern Medical Center in Dallas, as well as three other major university medical centers located throughout the state.

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