TDI adds auto data to transparency tool showing why policies are declined, canceled, or not renewe

The page also shows the number of cars with insurance policies and the counts of nonrenewals, cancellations, and declinations reported by insurance companies.

“Expanding this transparency tool is more than a data update; it’s a commitment to the Texans we serve,” said Insurance Commissioner Amanda Crawford. “By giving Texans clearer insight into why insurance decisions are made, we’re empowering them to navigate their coverage with confidence.”

This enhanced transparency stems from House Bill 2067, passed in 2025, which requires insurance companies to report this information to TDI and provide written explanations when they decline, cancel, or don’t renew a home or auto insurance policy.

Have a question about insurance? Call the TDI Help Line at 800-252-3439 or visit www.tdi.texas.gov.