With the recent winter weather conditions moving out of the state of Texas, our full-scale monitoring and targeted repair efforts are complete, and our emergency operations have concluded.
During subfreezing temperatures, we are proud to say our natural gas systems held strong — thanks to many of you for helping to conserve when temperatures were the coldest and demand was at its peak. Our crews worked around the clock to maintain natural gas service to every home and business.
Before and during the storm, CenterPoint Energy: |
Staged 700 natural gas personnel ahead of storm, ready to respond | | Delivered billions of cubic feet of natural gas, keeping our communities warm through the storm | | |
- Natural gas operations field employees responded rapidly and effectively to protect customers and system assets throughout the winter storm.
- Service remained reliable even through extended periods of subfreezing temperatures.
- CenterPoint operations and engineering teams collaborated around-the-clock to monitor system pressure and take immediate action when needed.
| While the storm has passed, our commitment to your safety remains. As you settle back into your normal routines, please remember to: | - Plan ahead for winter bills: With colder than normal temperatures in January, your usage will likely be higher than normal, which will be reflected on upcoming bills. Learn more about assistance at our Resource Hub.
- Keep safety in mind: If you suspect a natural gas leak, immediately leave the area on foot, go to a safe location, and call both 911 and CenterPoint at 800-752-8036. Don’t use electric switches, outlets or phones or do anything that could cause a spark.
| Thank you for being a valued CenterPoint Energy customer. We are proud to serve you and our communities with safe and reliable service every day. | | |
