CenterPoint Energy kicks off National Preparedness Month by highlighting its emergency readiness and urging customers to be prepared and create emergency plans

CenterPoint maintains severe weather plans year-round to support customers and communities and encourages everyone to have a plan and practice that plan

Houston — Sept. 4, 2025 — As part of National Preparedness Month in September, CenterPoint Energy is reaffirming its commitment to safety and resiliency by spotlighting the extensive emergency preparedness efforts the company has undertaken in the last year. CenterPoint has plans to deal with extreme weather and other emergency situations and strongly encourages the public to develop their own plans and take proactive steps to prepare for severe weather.

“Safety is CenterPoint’s most important responsibility, and we’ve taken meaningful steps to ensure we’re ready to respond when severe weather strikes,” said Tony Gardner, Senior Vice President and Chief Customer Officer. “We want our customers to be ready too. Check your emergency kit for all the necessary supplies and replace anything that’s expired. Talk to your loved ones about what to do and where to go in case of emergency, because practicing those plans during a normal day can make all the difference. By taking proactive measures, customers can stay safe and minimize risks, while knowing that CenterPoint is prepared and standing by to support them.”

“We’ve made big improvements to how we prepare for storms and extreme weather,” said Don Daigler, CenterPoint’s Senior Vice President of Emergency Preparedness and Response. “From better weather tracking to faster crew deployment and stronger equipment, we’re focused on being ready when our customers need us most. This is just the beginning and there is more to come.”

2025 Hurricane season preparedness

CenterPoint has completed a series of resiliency improvements and preparedness activities leading up to and throughout the 2025 Atlantic hurricane season, including:

• Advanced emergency training: 17,000 hours of emergency response training completed by nearly 1,000 CenterPoint employees to ensure rapid, coordinated action during extreme weather events.
• Emergency partner coordination: Collaborating with local officials, emergency management offices and community partners to prepare for extreme weather events, including through joint emergency response exercises.
• AI and emerging technology collaborations: Working with industry-leading technology providers, including Neara and Technosylva, to better predict and prepare for extreme weather impacts.

• Emergency generator donations and installations: Working with local communities to provide backup generators to critical facilities and community centers that provide medical care, food and water, cooling and other essential services in emergencies.
• Customer and community hurricane preparedness events: Holding a series of community preparedness events and webinars to provide customers with updates about CenterPoint’s preparations for hurricane season, important safety tips and key resources.
• Critical storm response tool enhancements: Implemented sophisticated damage modeling to help expedite critical decision making before and during an event, as well as adopted a new storm management software program to more efficiently onboard and deploy mutual assistance crews in support of CenterPoint’s emergency response efforts.

Natural gas system preparedness in Texas
CenterPoint prepares year-round for severe weather in Texas through proactive actions that help provide safe, reliable and resilient energy service, including:

• Monitoring the natural gas system 24/7 and implementing severe weather action plans to support delivery of service.
• Conducting infrastructure projects to modernize the company’s natural gas distribution system.
• Leveraging natural gas, propane and/or liquefied natural gas stored to increase the available supply within the system to support customer needs.
• Staging staff across the company’s service area to respond to potential service issues safely and as quickly as possible.

For storm preparedness resources, including safety tips, outage updates and restoration information, visit CenterPointEnergy.com/ActionCenter.

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About CenterPoint Energy, Inc.

CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of June 30, 2025, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.