Groundbreaking Changes to Improve Patient Care
TYLER, TX – Using the latest social media technology, today, Trinity Mother Frances Hospitals and Clinics launched the revolutionary electronic health record (EHR) technology, ConnectCARE, live on Twitter from 7-10 am. Twitter followers watched the system’s public debut at @TMFHC that included updates, pictures and videos. TMF’s Twittercast was one of the first in the U.S. to launch an EHR system.
During this wave of the launch, TMF activated ConnectCARE in the Trinity Clinic physician offices, as well as for the processes of scheduling, registering and billing patients. ConnectCARE will be launched for acute patient care in the TMF hospitals in December.
Physicians, IT professionals and key medical personnel Tweeted the public launch as it is happened, giving TMF patients and the public the first window into how ConnectCARE will make accessing their records and communicating with their doctor’s office easier, faster and with less paper.
According to officials, the fundamental feature that ConnectCARE brings is an integrated and unified patient-centered database. Patients benefit by having online access to much of their clinical information, which will also be available to caregivers at every point of care across the system: inpatient (starting in December), outpatient, ambulatory, community, and regional locations. In addition, physicians can affiliate with Trinity Mother Frances through the use of the EHR by adopting the system in their practices.
With ConnectCARE, which is powered by Epic, clinicians also benefit from a seamless and integrated set of electronic applications with convenient access to information. The system is designed to facilitate and improve the overall
patient care experience at every Trinity Mother Frances location.
Estimates indicate that over 250,000 physicians in the US now use an Epic EHR and over 40% of patients in the U.S. have an Epic chart. Officials said that the large number of providers choosing Epic is a testament to the clinical acceptance of the system.
“This level of electronic integration is unprecedented and will revolutionize many of the ways we currently provide patient care. It will revolutionize many of the ways we currently provide patient care. The implementation of the EHR is the single largest project every undertaken during Trinity Mother Frances' 75 year history,” said Lindsey Bradley, FACHE, president, Trinity Mother Frances Hospitals and Clinics.
“ConnectCARE improves the way we communicate with each another, our patients and the public. This is a completely new way of communicating about each patient's care and will result in care improvement and improved employee workflow. It is a comprehensive single-system approach that includes everything from registration, to clinical orders, medical records and billing. This completely replaces most of our older systems,” said Steven Keuer, MD, president and chief medical officer, Trinity Mother Frances Hospitals and Clinics.
Officials said the journey to implementation has been long, costly and hard work, but is worth it.
“The Epic EHR is the portal and repository for all of the clinical work done in our hospitals and clinics. This launch is the culmination of a lot of time, effort and commitment. We are very excited that our patients will now have this wonderful piece of technology,” said Tom Hargrove, MD, chief medical information officer.
“Epic is the industry leader in sales and customer satisfaction in health care information technology. It is a credit to our administration and our board members that they were willing to commit to what I believe is by far the best EHR system in the world,” said Jeff Pearson, vice president and chief information officer, Trinity Mother Frances Hospitals and Clinics. “The independent survey rankings have Epic at the top in most categories for EHR systems. Epic focuses on working with physicians and clinicians to best understand how the patients are best served and work to customize the system to deliver the best care possible. Working with them has been a pleasure.”
About Trinity Mother Frances Hospitals and Clinics
Trinity Mother Frances Hospitals and Clinics includes The Louis and Peaches Owen Heart Hospital, Mother Frances Hospital-Tyler, Mother Frances Hospital-Jacksonville, Mother Frances Hospital-Winnsboro, Trinity Mother Frances Rehabilitation Hospital, affiliated with HealthSouth, Tyler ContinueCARE Hospital, a long-term acute care facility, and Trinity Clinic. Trinity Clinic is the area's preferred multispecialty medical group, with over 350 physicians and mid-level providers representing 39 specialties in 36 clinic locations serving East Texas. For more information on services available through Trinity Mother Frances Hospitals and Clinics, visit tmfhc.org.